![]() ![]() With the advent of emails, text messages, social media, and more, customers now have multiple options when they want to get in touch. Gone are the days when a phone call was the only means of reaching out to a business. Often, that means automating as much as possible, and this includes customer service. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.With technology advancing at an exponential rate, it's no surprise that businesses are racing to keep up, and the impact is palpable.įor one, today's paradigm of a successful business has become one that prioritizes efficiency. ![]() Above all else, we understand and acknowledge that we have work to do and much to learn. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We’re working to create a place filled with diverse people who can enrich and learn from one another. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. □ 45+ Nationalities: cosmopolite & multi-cultural mindsetĪt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. □ Fast-learning environment, entrepreneurial and strong team spirit □♀️ Our people matter, work-life balance is important at Aircall □ Key moment to join Aircall in terms of growth and opportunities People flourish at Aircall and now is the time to be part of the team and the journey we’re on. We’re creating a place where great people trust one another and thrive together. Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality. □ Stock options to be part of Aircall's success.Īircall is constantly moving forward. □ 150€/month allowance per child < 10 years of age □ Medical insurance for you and your family ![]() We love to take care of our people and offer the following benefits: ![]() Previous experience in billing / cash collection is a mustĮxperience in a customer facing role (support or success) is desired The skills required to succeed in this role:įrench (spoken and written) must be flawless when communicating with clients and fluent English will be necessary for internal communication Nurturing professional relationships with our customers by providing them with world-class billing support experiencesĭevelopping and maintain comprehensive knowledge of Aircall billing & payment processes to support customers Partnering effectively with the Account Receivable and Cash Collection teams Providing support to our customer-facing teams with invoicing, subscriptions, payments management The Billing Support team is specialized in the resolution of incoming billing and payment-related enquiries while ensuring a satisfying level of communication and high customer satisfaction in compliance with finance guidelines.Īssisting our customers to effectively solve their billing and payment inquiries (receipts, credit notes, payment processing, etc.) Within our Customer Support & Experience team, we have Frontline Support, Technical Support and Billing Support. Whatever your background, wherever you’re from – we want you to join the conversation. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued. If you are strong in planning, leadership and have the right experience for the job, then apply for the position of Billing Support Specialist with French at Aircall today!Īircall is a place where voices are valued.īacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.Ĭonversation is a cornerstone of our culture. Growing your career as a Full Time Billing Support Specialist with French is a terrific opportunity to develop competitive skills. We are searching for an energetic Billing Support Specialist with French to join our stellar team at Aircall in Madrid. ![]()
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